Our address is:

dot.home,
Arch 645 Portslade Road
London
SW83DH

Opening Hours:
Monday-Friday 9am to 5pm

Tel: +44 020 76272913

Frequently asked questions

Do I have to assemble the shelving units?

Some self-assembly will be required.

For the Dot Frame and Dot Frame Classic you will receive a ready assembled frame. For the Dot System you will receive individual beams.

Assembly simply consists of drilling the steel fixtures into a wall and then slotting the frame or beam on to the steel fixtures and securing it.

After the frames are in place you can add on your accessories such as shelves, pegs, cork boards etc.

How do I attach the shelving units to a wall?

The shelving units are attached to a wall using steel fixtures which are supplied with each frame. We supply paper templates to help guide you with the drilling.

How do I order the shelving units?

We have three shelving systems named the dot frame, the dot frame classic and the dot system. Each of these products provide you with the option to buy either a pre-configured frame with a selection of components or to buy a frame only and to choose your own storage add-ons.

If you have any questions, please don’t hesitate to ask. Either complete the form on our contact page or use Facebook messenger.

Click/touch for more frequently asked questions

Please use the contact form below for the following:

  • Customer enquiries – if you have an order number, please kindly include it in your email
  • Trade enquiries – new accounts, customisation and projects
  • Press / Sample loan requests. A member of our team will reply to you as soon as possible.

Send us an email